FranchiseVerdict
ZEROREZ logo
FV-03041·STRONGExcellent100

Zerorez

Cleaning - Commercial & JanitorialFranchising since 2003Website
Investment
$219K – $411K
88th pct Commercial & …
Avg revenue
$1.4M
53rd pct Commercial & …
Royalty
6.0%
10th pct Commercial & …
Units
82
67th pct Commercial & …
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $219K – $411K including a $30K franchise fee, 6.0% ongoing royalty.
  • Average unit revenue of $1.4M/year (median $890K). Estimated payback in 0.6 years.
  • Rated STRONG with a risk score of 41/100. SBA loan default rate of 0.0% across 14 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
ZEROREZ FRANCHISING SYSTEMS, INC.
Parent company
Zerorez, Inc.
Incorporated in
Delaware
HQ
772 East Utah Valley Drive, Suite 120, American Fork, Utah 84003
Auditor
BDO USA, P.C.
Audited financials
Franchisor revenue
$73.4M
vs $81.5M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one ZEROREZ unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $1,428,301
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $219K–$411K
Working capital
$
FDD reports $90K–$242K

Unlevered ROIC · per unit

36%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$171K
EBITDA margin
12.0%
Total invested
$480K
Payback
34 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 ZEROREZ units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$1.4M

on $7.1M purchase

Total debt

$5.7M

SBA $3.6M + senior + seller note

Overview

About

ZEROREZ franchisees operate carpet and upholstery cleaning services using proprietary water-based cleaning technology. Day-to-day operations include scheduling customer appointments, managing cleaning crews, handling service delivery, customer billing, and local marketing to build residential and commercial client bases.

CEO
Shawn D. Moon
Founded
2001
FDD year
2026
States available
30

Item 7 · what it costs

The Vitals

Total investment
$219K – $411K
All-in to open one unit
Liquid capital
$90K – $242K
Cash you must have on hand
Franchise fee
$30K
Royalty
6.0%
Percentage of Gross Sales · typical 6–8%
Ad fund
1.0%
typical 3–5%
Total fee load
9.3%
vs 9–13% typical
Payback period
0.6 yrs
From v3 / Item 19

Item 19

Financial Performance

Avg gross sales
$1.4M
Per unit, per year
Median gross sales
$890K
Item 19 type
Average Revenue and Contribution Margin
Sample size
43 units
vs category median 32
Range (low → high)
$31K$12.9M
Cohort dispersion
Transparency
9 / 5
vs category median 4 / 5 · above
Revenue rank53th
vs Cleaning - Commercial & Janitorial peers
Investment cost rank88th
Lower investment ranks lower (better)
Royalty rate rank10th
Lower royalty = lower percentile (better)
Unit count rank67th
vs Cleaning - Commercial & Janitorial peers
Risk score rank9th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
82
Opened
8
Last reporting year
Closed
5
Turnover rate
6.1%
Company-owned
22
Corporate units in the system
% franchised
73%
vs corporate-owned
Net growth (yr3)
+5.3%
Net unit change last year
3-yr CAGR
+9.1%
Compounded over last 3 years
2024
60+3
Franchised units
2025
57
Franchised units
2026
55
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 30 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 30 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
14
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

41
Risk · 0-100
STRONG41 / 100

ZEROREZ presents moderate-to-cautionary risk: slow unit growth, unverified income claims, regulatory history, and recent litigation with a regional partner create uncertainty around franchisee profitability and franchisor stability.

Score breakdown · what drove the 41 / 100 rating

  1. 01MINORSlow unit growth of 5.3% YoY suggests market saturation or recruitment challenges in a 82-unit system
  2. 02MEDNo Item 19 (Financial Performance Representations) disclosed—cannot independently verify the $550,688 average net income claim
  3. 03HIGHTwo litigation events including 2024 arbitration with regional developer and historical 2011 regulatory compliance failure indicate franchisor-franchisee relationship strain
  4. 04MINORHigh initial investment range ($218K–$411K) with 6% royalty against modest unit growth raises ROI sustainability concerns
  5. 05HIGHFalse 'Going Concern' status is unusual in FDD context and warrants clarification on financial health

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geography-based region defined by number of households
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
2
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
1.5 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Utah

Item 11

Training & Operations

Classroom training
32 hrs
On-the-job training
57 hrs
POS system
Zr Ware
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

60 numbers

Locked
(801) 472-••••
UT
(208) 383-••••
ID
(407) 232-••••
FL

One-time purchase · CSV download · Validation questions included

FDD download

ZEROREZ · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above