FranchiseVerdict
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FV-01836·CAUTIONExcellent81

OpenWorks

Automotive - Repair & ServiceFranchising since 1988Website
Investment
$4K – $134K
0th pct Repair & Serv…
Avg revenue
54th pct Repair & Serv…
Royalty
15.0%
73rd pct Repair & Serv…
Units
414
84th pct Repair & Serv…
SBA default

Bottom line

  • Total investment $4K – $134K including a $72K franchise fee, 15.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated CAUTION with a risk score of 72/100.
  • System contracting at -36.7% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).

Item 1 · who you're contracting with

The Franchisor

Legal entity
O.P.E.N. America, Inc.
Parent company
none
Incorporated in
Arizona
HQ
2355 E. Camelback Road, Suite 600, Phoenix, Arizona 85016
Auditor
Eide Bailly LLP
Audited financials
Franchisor revenue
$94.3M
vs $92.0M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one OpenWorks unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: automotive
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $4K–$134K
Working capital
$
Item 7 didn't break this out — defaulted to ~10% of annual revenue

Unlevered ROIC · per unit

60%

Above typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$53K
EBITDA margin
7.0%
Total invested
$87K
Payback
20 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

OpenWorks franchisees operate cleaning and facility services businesses, likely providing commercial or residential janitorial services. Day-to-day operations involve managing cleaning crews, scheduling service calls, handling customer relationships, and managing labor-intensive operations across unprotected territories.

CEO
Eric Roudi
Founded
1987
FDD year
2025
States available
24

Item 7 · what it costs

The Vitals

Total investment
$4K – $134K
All-in to open one unit
Liquid capital
$0 – $35K
Cash you must have on hand
Franchise fee
$72K
Royalty
15.0%
Percentage of Gross Revenue · typical 6–8%
Ad fund
3.0%
typical 3–5%
Total fee load
20.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
414
Opened
56
Last reporting year
Closed
257
Turnover rate
62.1%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
-32.7%
Net unit change last year
3-yr CAGR
-36.7%
Compounded over last 3 years
2023
414-201
Franchised units
2024
615
Franchised units
2025
654
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 10 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 10 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

No SBA loan data available for this brand.

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

72
Risk · 0-100
CAUTION72 / 100

OpenWorks presents extreme risk: a rapidly collapsing franchise system (down 33% YoY) with pervasive litigation, unproven unit economics, and auditor-flagged going concern issues.

Score breakdown · what drove the 72 / 100 rating

  1. 01MEDUnit count declined 32.7% year-over-year (414 units), indicating systemic franchisee failure or abandonment
  2. 02MINORNo average revenue or net income disclosure (Item 19) prevents realistic ROI assessment and suggests poor unit economics
  3. 03MED15% royalty on gross revenue is exceptionally high and creates cash flow pressure, especially without disclosed profitability data
  4. 04HIGHMultiple litigation cases including breach of contract, labor law violations (minimum wage, overtime, meal periods), and fraud/misrepresentation claims signal operational and compliance problems
  5. 05HIGHGoing Concern status is FALSE, indicating auditor doubts about the franchisor's financial viability
  6. 06MINORUnprotected territory creates direct competition risk from other franchisees in the same area
  7. 07MINORHigh franchise fee ($72,000) combined with declining unit count suggests franchisees are not recouping investments

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Radius
Protected territory
No
Initial term
10 years
Renewal term
10 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
9
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
0.5 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Arizona

Item 11

Training & Operations

Classroom training
15 hrs
On-the-job training
20 hrs

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(602) 762-••••
AZ
(909) 827-••••
CA
(909) 659-••••
CA

One-time purchase · CSV download · Validation questions included

FDD download

OpenWorks · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above