Critter ControlFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A Critter Control franchise requires a total initial investment of $94K – $250K, including a $75K franchise fee and an ongoing 9.0% royalty[2]. Per the 2025 FDD, average unit revenue was $1.4M[2]. SBA 7(a) loans show a 7.1% charge-off rate across 16 loans[1]. Verdict grade: F. Run a live ROI scan →
Data last verified June 21, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $94K – $250K
- 29th pct Home Services
- Avg gross sales
- $1.4M
- 39th pct Home Services
- Royalty
- 9.0%
- 42nd pct Home Services
- Units
- 124
- 57th pct Home Services
- SBA default
- 7.1%
- system-wide median varies by category
Quick verdict · Home Services · color = vs category peers
Green = >15% above Home Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Each dollar invested generates 8.4x in gross revenue, well above the typical 1.5-2.5x range.
Franchising since 1987. Systems this mature have refined operations and brand recognition.
The system contracted 7% year-over-year. Investigate why units are closing.
Bottom line
- Total investment $94K – $250K including a $75K franchise fee, 9.0% ongoing royalty.
- Average unit revenue of $1.4M/year.
- Verdict F (Bottom Quintile) with a risk score of 94/100. SBA loan charge-off rate of 7.1% across 16 loans (near or below the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- Critter Control, Inc.
- Parent company
- Rollins, Inc.
- Incorporated in
- MI
- HQ
- 2170 Piedmont Road NE, Atlanta, Georgia 30324
- Auditor
- Deloitte & Touche LLP
- Audited financials
- Franchisor revenue
- $3.1B
- vs $3.4B prior year
Overview
About
Franchisees operate pest and wildlife removal services, handling customer calls, conducting inspections, trapping/removing animals, and performing exclusion work to prevent re-entry. Daily work includes field service calls, equipment maintenance, customer communication, and compliance with local wildlife regulations. Revenue comes from service calls, trapping fees, and preventative exclusion contracts.
- CEO
- Jeffrey B. Campbell
- Headquarters
- GA
- Founded
- 1983
- FDD year
- 2025
- States available
- 30
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $75K | $75K |
| Working capital (3–6 mo) | $3K | $5K |
| Equipment, build-out, other | $16K | $171K |
| Total initial investment | $94K | $250K |
Source: Critter Control 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$130K
9.0% margin
Unlevered ROIC
74%
EBITDA / total invested capital
Payback
16 mo
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $94K – $250K
- Better than avg vs category
- Liquid capital req'd
- $3K – $5K
- Better than avg vs category
- Franchise fee
- $75K – $112K
- Below avg, review vs category
- Royalty
- 9.0%
- percentage · typical 6–8%
- Ad fund
- 1.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 9.0% of gross sales |
| Marketing / ad fund | 1.0% of gross sales |
| Transfer fee | $15 |
| Renewal fee | $20 |
| Total fee load | 10.0% of rev |
Financial Performance
- Avg gross sales
- $1.4M
- Per unit, per year
- Median gross sales
- N/A
- Item 19 type
- historical_franchised
- Sample size
- 76 units
- vs category median 25 · large
- Range (low → high)
- $10K→$2.9M
- Cohort dispersion (min → max)
- Transparency
- 0 / 5
- vs category median 4 / 5 · below
Compared against 349 Home Services brands
Revenue is 8.4x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
vs Home Services averages
How Critter Control Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 124
- Opened
- 9
- Last reporting year
- Closed
- 2
- Turnover rate
- 1.6%
- Company-owned
- 39
- Corporate units in the system
- % franchised
- 69%
- vs corporate-owned
- Net growth (yr3)
- -6.6%
- Net unit change last year
- 3-yr CAGR
- -4.5%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 0
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 19 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 16
- Loan volume
- $6.1M
- Median loan
- $302K
- 50th percentile
- Charge-off rate
- 7.1%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 91.7%
- 5-yr charge-off
- N/A
- Loans approved 2021+
- Active lenders
- 7
- Defaults
- 1
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into Critter Control's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 7 lenders with concentration factor
- Per-state charge-off rates across 7 states
- Startup risk premium and job creation velocity
- 11-year lending trend
- SBA 504 real estate/equipment data
Instant access. No subscription.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Critter Control presents high risk due to a shrinking franchise network (-6.6% YoY), undisclosed financial performance (no Item 19), multiple litigation/regulatory actions, and a high fee structure relative to system trajectory.
Audited financials (Item 21)
Yes · Deloitte & Touche LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Score breakdown · what drove the 94 / 100 rating
- 01MINORSystem declining 6.6% YoY with only 124 units—indicates contracting franchise network and potential market saturation or performance issues
- 02MINORNo Item 19 financial performance disclosure—cannot verify average revenues or net income, making ROI projections impossible to validate
- 03HIGHMultiple litigation/settlements including trade secret misappropriation, state regulatory violations, and parent company SEC accounting order—suggests governance and compliance weaknesses
- 04MINORHigh initial investment ($93,850-$250,275) paired with 9% royalty and declining unit count creates elevated risk of negative ROI
- 05HIGHGoing Concern = False status not explicitly confirmed—ambiguous disclosure raises questions about franchisor financial stability
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 7 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 1 |
| Territory type | Zip code based |
| Protected territory | Yes |
| Online sales rights | Granted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | Georgia |
| Litigation count | 3 |
Items 10, 11
Training & Operations
- Classroom training
- 24 hrs
- On-the-job training
- 16 hrs
- POS system
- GPS Insight
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: GPS Insight
Item 20 · call current owners
Franchisee Contacts
21 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
Critter Control · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a Critter Control franchise?
The total investment to open a Critter Control franchise ranges from $94K – $250K, with an initial franchise fee of $75K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do Critter Control franchise owners earn?
According to Item 19 of the Critter Control FDD, the average gross sales per unit is $1.4M. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is Critter Control's franchise failure rate?
Based on SBA 7(a) loan data, Critter Control has a charge-off rate of 7.1% across 16 loans, meaning 7.1% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many Critter Control franchise locations are there?
As of their most recent FDD filing, Critter Control has 124 total units in the United States, including 31 franchised units and 39 company-owned units. 9 new units were opened in the latest reporting year.
Is Critter Control a good franchise to buy?
FranchiseVerdict rates Critter Control as a F-grade franchise with a risk score of 94 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.