FranchiseVerdict
Closets By Design logo
FV-00566·MODERATEExcellent95

Closets By Design

Formerly known as CBD American Shaman

Home Services - OtherFranchising since 2001Website
Investment
$154K – $511K
73rd pct Other
Avg revenue
$9.9M
63rd pct Other
Royalty
Units
85
65th pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $154K – $511K including a $20K franchise fee.
  • Average unit revenue of $9.9M/year (median $7.2M).
  • Rated MODERATE with a risk score of 58/100. SBA loan default rate of 0.0% across 64 loans (below the industry average).
  • System growing at 1970% CAGR over 3 years with 85 total units — strong expansion trajectory.

Item 1 · who you're contracting with

The Franchisor

Legal entity
CBD Franchising, Inc.
Parent company
Home Organizers, Inc.
Incorporated in
California
HQ
13272 Garden Grove Boulevard, Garden Grove, California 92843-2205
Auditor
Windes
Audited financials
Franchisor revenue
$104.6M
vs $124.1M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Closets By Design unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $9,944,694
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $154K–$511K
Working capital
$
FDD reports $25K–$75K

Unlevered ROIC · per unit

279%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$1.1M
EBITDA margin
10.8%
Total invested
$383K
Payback
4 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Closets By Design units return on equity?

Edit assumptions

Equity IRR · 5-yr

24.6%

3.00× MOIC

Year-1 DSCR

3.46×

EBITDA ÷ debt service

Equity required

$21.1M

on $37.3M purchase

Total debt

$16.2M

SBA $5.0M + senior + seller note

SBA 7(a) request ($18.6M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

Franchisees operate custom closet design and installation businesses, managing in-home consultations, design work, product ordering, and installation services. Daily operations include client meetings, CAD design work, vendor coordination, and installation team management within a protected territory.

CEO
Frank Melkonian
Founded
2001
FDD year
2025
States available
32

Item 7 · what it costs

The Vitals

Total investment
$154K – $511K
All-in to open one unit
Liquid capital
$25K – $75K
Cash you must have on hand
Franchise fee
$20K
Royalty
Greater of (i) 7.25% of Gross Revenues, or (ii) Minimum R…
Ad fund
2.3%
typical 3–5%
Total fee load
9.5%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$9.9M
Per unit, per year
Median gross sales
$7.2M
Item 19 type
Mature Franchised Businesses
Sample size
60 units
vs category median 21 · large
Range (low → high)
$1.5M$36.2M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank63th
vs Home Services - Other peers
Investment cost rank73th
Lower investment ranks lower (better)
Royalty rate rank54th
Lower royalty = lower percentile (better)
Unit count rank65th
vs Home Services - Other peers
Risk score rank48th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
85
Opened
3
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
6
Corporate units in the system
% franchised
93%
vs corporate-owned
Net growth (yr3)
+3.9%
Net unit change last year
3-yr CAGR
+19.7%
Compounded over last 3 years
2023
79+3
Franchised units
2024
76
Franchised units
2025
66
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 43 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Available · 43 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
64
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

58
Risk · 0-100
MODERATE58 / 100

Closets By Design presents high risk due to franchisor going concern status, multiple active lawsuits including class action and RICO allegations, anemic unit growth, and lack of Item 19 financial disclosure.

Score breakdown · what drove the 58 / 100 rating

  1. 01HIGHGoing Concern designation indicates franchisor financial distress and potential inability to support franchisees
  2. 02HIGHMultiple active litigations including consumer class action, RICO allegations, and non-compete disputes signal systemic operational/compliance issues
  3. 03MINORStagnant unit growth (3.9% YoY) with only 85 units suggests market saturation or franchisee dissatisfaction
  4. 04MEDNo disclosed net income data prevents ROI validation; high royalty floor ($3,000/month = $36,000/year minimum) on undisclosed profitability is concerning
  5. 05HIGHHistory of concluded litigation over unpaid royalties and abandonment indicates franchisor-franchisee relationship breakdown
  6. 06MEDInvestment range ($154K–$511K) is substantial relative to disclosed unit economics and franchisor stability

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Specific geographic area defined by map or description
Protected territory
Yes
Initial term
5 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
5
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
California

Item 11

Training & Operations

Classroom training
64 hrs
On-the-job training
56 hrs
POS system
CBD Manager
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

98 numbers

Locked
(919) 850-••••
NC
(907) 465-••••
AL
(850) 487-••••
FL

One-time purchase · CSV download · Validation questions included

FDD download

Closets By Design · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above