1-800-Plumber +AirFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A 1-800-Plumber +Air franchise requires a total initial investment of $159K – $327K, including a $55K franchise fee and an ongoing 4.0% royalty[2]. Per the 2025 FDD, average unit revenue was $3.8M[2]. SBA 7(a) loans show a 10.7% charge-off rate across 28 loans[1]. Verdict grade: A. Run a live ROI scan →
Data last verified June 21, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $159K – $327K
- 59th pct Home Services
- Avg gross sales
- $3.8M
- 48th pct Home Services
- Royalty
- 4.0%
- 3rd pct Home Services
- Units
- 54
- 44th pct Home Services
- SBA default
- 10.7%
- system-wide median varies by category
Quick verdict · Home Services · color = vs category peers
Green = >15% above Home Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Each dollar invested generates 15.5x in gross revenue, well above the typical 1.5-2.5x range.
Franchised units fell from 50 to 36 over 3 years. Investigate why operators are leaving.
Bottom line
- Total investment $159K – $327K including a $55K franchise fee, 4.0% ongoing royalty.
- Average unit revenue of $3.8M/year.
- Verdict A (Top Quintile) with a risk score of 44/100. SBA loan charge-off rate of 10.7% across 28 loans (above the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
- System growing at 38.9% CAGR over 3 years with 54 total units. Strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- 1-800-Services, LLC
- Parent company
- The Shaded Oak Group, LLC (d/b/a Elevate Franchise Brands)
- Ultimate parent
- The Shaded Oak Group, LLC
- CEO title
- CEO and President
- Mark Collins
- Founder active
- Yes
- Original founder still leading the business
- Incorporated in
- TX
- HQ
- 1331 Broadway Street, Suite J, Pearland, Texas 77581
- Auditor
- Reese CPA LLC
- Audited financials
- Franchisor revenue
- $1.7M
- vs $2.0M prior year
- Management churn noted
- Frequent turnover
- Item 2 disclosed frequent executive changes
Overview
About
Franchisees operate local plumbing and HVAC service businesses under the 1-800-Plumber brand, dispatching licensed technicians to residential and commercial customers for emergency repairs, maintenance, and installations. Day-to-day operations include customer scheduling, service dispatch coordination, technician management, and local marketing to build recurring service revenue.
- CEO
- Mark Collins
- Headquarters
- TX
- Founded
- 2015
- FDD year
- 2025
- States available
- 16
FDD Item 7 · 2025 filing · 38 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Franchise Fee (Standard) | $55K | $55K | |
| Real Property/Site Lease (Standard) | $1K | $5K | |
| Leasehold Improvements (Standard) | $1K | $20K | |
| Vans and Signage (2 Vans) (Standard) | $10K | $25K | |
| Tools and Equipment (Standard) | $15K | $26K | |
| Office Furniture (Standard) | $500 | $5K | |
| Computers/Office Equipment (Standard) | $0 | $5K | |
| Global Positioning System (GPS) (Standard) | $350 | $500 | |
| Insurance (Standard) | $2K | $30K | |
| Plumbing Inventory (Standard) | $3K | $10K | |
| HVAC Inventory (Standard) | $3K | $5K | |
| Start-Up Supplies (Standard) | $1K | $2K | |
| Training Costs (Standard) | $1K | $3K | |
| Security and Utility Deposits (Standard) | $500 | $6K | |
| 1-800-PLUMBER Business Licenses (Standard) | $10 | $10K | |
| Market Penetration Strategy (Standard) | $15K | $15K | |
| Professional Fees (Standard) | $500 | $3K | |
| Field Management System Fee (Standard) | $1K | $2K | |
| Additional Funds - 3 Months (Standard) | $50K | $100K | |
| Franchise Fee (Conversion) | $45K | $45K | |
| Total initial investment | $287K | $644K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$508K
13.5% margin
Unlevered ROIC
160%
EBITDA / total invested capital
Payback
8 mo
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $159K – $327K
- Near category avg vs category
- Liquid capital req'd
- $50K – $100K
- Below avg, review vs category
- Franchise fee
- $55K – $55K
- Near category avg vs category
- Royalty
- 4.0%
- Gross Revenues · typical 6–8%
- Ad fund
- 1.5%
- typical 3–5%
- Total fee load
- 5.5%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 4.0% of gross sales |
| Marketing / ad fund | 1.5% of gross sales |
| Technology fee | $2K |
| Transfer fee | $15K |
| Renewal fee | $14K |
| Total fee load | 5.5% of rev |
A 5.5% total fee load is unusually lean. More of each revenue dollar stays with the franchisee.
Financial Performance
- Avg gross sales
- $3.8M
- Per unit, per year
- Median gross sales
- N/A
- Item 19 type
- Actual Revenues
- Sample size
- 27 units
- vs category median 25
- Range (low → high)
- $18K→$7.5M
- Cohort dispersion (min → max)
- Transparency
- 3 / 5
- vs category median 4 / 5 · below
Compared against 349 Home Services brands
Revenue is 15.5x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
vs Home Services averages
How 1-800-Plumber +Air Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 54
- Opened
- 19
- Last reporting year
- Closed
- 11
- Turnover rate
- 20.4%
- Company-owned
- 4
- Corporate units in the system
- % franchised
- 93%
- vs corporate-owned
- Net growth (yr3)
- +13.6%
- Net unit change last year
- 3-yr CAGR
- +38.9%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 3
- Projected new
- 15
- Franchisor's next-year forecast
- Transfer rate
- 50.0%
- Owners selling to other franchisees
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 30 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 28
- Loan volume
- $5.8M
- Median loan
- $205K
- average
- Charge-off rate
- 10.7%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- N/A
- 5-yr charge-off
- 33.3%
- Loans approved 2021+
- Active lenders
- 4
- Defaults
- 3
Explore lender portfolios on Bank Reports or regional data on State Reports.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Small, under-transparent plumbing franchise with high capital requirement, no revenue disclosure, and modest growth trajectory — suitable only for franchisees willing to conduct extensive validation due to missing financial benchmarks.
Litigation (Item 3)
No litigation required to be disclosed
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Reese CPA LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: No
- Kickbacks from required suppliers: No
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 44 / 100 rating
- 01MEDNo Item 19 (average unit volumes) disclosed — impossible to assess ROI or payback period against $159k-$327k investment
- 02MEDSmall system (54 units) with modest 13.6% YoY growth — limited scale, higher operational risk, reduced support infrastructure
- 03MINORHigh initial investment ($54.5k franchise fee + $159k-$327k total) relative to system size and transparency
- 04MED4-6% royalty on undisclosed revenues creates earnings uncertainty — franchisees cannot benchmark profitability
- 05HIGHNo 'going concern' status suggests potential franchisor stability questions or recent reorganization
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 2 |
| Territory type | Service Area |
| Protected territory | Yes |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 100 mi |
| Right of first refusalℹ | Yes |
| RoFR response window | 30 days |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Arbitration location | Houston, Texas |
| Jury trial waiver | Yes |
| Governing law | Texas |
| Litigation count | 0 |
View Item 3 litigation summary
No litigation required to be disclosed
Items 10, 11
Training & Operations
- Classroom training
- 36 hrs
- On-the-job training
- 4 hrs
- Training location
- On-site and corporate
- Ongoing training
- Required
- POS system
- QuickBooks Online
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: QuickBooks Online
Item 20 · call current owners
Franchisee Contacts
62 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
1-800-Plumber +Air · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 1-800-Plumber +Air franchise?
The total investment to open a 1-800-Plumber +Air franchise ranges from $159K – $327K, with an initial franchise fee of $55K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 1-800-Plumber +Air franchise owners earn?
According to Item 19 of the 1-800-Plumber +Air FDD, the average gross sales per unit is $3.8M. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is 1-800-Plumber +Air's franchise failure rate?
Based on SBA 7(a) loan data, 1-800-Plumber +Air has a charge-off rate of 10.7% across 28 loans, meaning 10.7% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many 1-800-Plumber +Air franchise locations are there?
As of their most recent FDD filing, 1-800-Plumber +Air has 54 total units in the United States, including 50 franchised units and 4 company-owned units. 19 new units were opened in the latest reporting year.
Is 1-800-Plumber +Air a good franchise to buy?
FranchiseVerdict rates 1-800-Plumber +Air as a A-grade franchise with a risk score of 44 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.