FranchiseVerdict
1-800-Plumber +Air logo
FV-00010·STRONGExcellent81

1-800-Plumber +Air

Home Services - Plumbing & HVACFranchising since 2017Website
Investment
$159K – $327K
75th pct Plumbing & HV…
Avg revenue
63rd pct Plumbing & HV…
Royalty
4.0%
4th pct Plumbing & HV…
Units
54
54th pct Plumbing & HV…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $159K – $327K including a $55K franchise fee, 4.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated STRONG with a risk score of 44/100. SBA loan default rate of 0.0% across 55 loans (below the industry average).
  • System growing at 38.9% CAGR over 3 years with 54 total units — strong expansion trajectory.

Item 1 · who you're contracting with

The Franchisor

Legal entity
1-800-Services, LLC
Parent company
The Shaded Oak Group, LLC (d/b/a Elevate Franchise Brands)
Incorporated in
Texas
HQ
1331 Broadway Street, Suite J, Pearland, Texas 77581
Auditor
Reese CPA LLC
Audited financials
Franchisor revenue
$1.7M
vs $2.0M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one 1-800-Plumber +Air unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $159K–$327K
Working capital
$
FDD reports $50K–$100K

Unlevered ROIC · per unit

32%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$101K
EBITDA margin
13.5%
Total invested
$318K
Payback
38 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Franchisees operate local plumbing and HVAC service businesses under the 1-800-Plumber brand, dispatching licensed technicians to residential and commercial customers for emergency repairs, maintenance, and installations. Day-to-day operations include customer scheduling, service dispatch coordination, technician management, and local marketing to build recurring service revenue.

CEO
Mark Collins
Founded
2015
FDD year
2025
States available
16

Item 7 · what it costs

The Vitals

Total investment
$159K – $327K
All-in to open one unit
Liquid capital
$50K – $100K
Cash you must have on hand
Franchise fee
$55K
Royalty
4.0%
Gross Revenues · typical 6–8%
Ad fund
1.5%
typical 3–5%
Total fee load
5.5%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
54
Opened
19
Last reporting year
Closed
11
Turnover rate
20.4%
Company-owned
4
Corporate units in the system
% franchised
93%
vs corporate-owned
Net growth (yr3)
+13.6%
Net unit change last year
3-yr CAGR
+38.9%
Compounded over last 3 years
2023
50+6
Franchised units
2024
44
Franchised units
2025
36
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 30 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 30 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
55
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

44
Risk · 0-100
STRONG44 / 100

Small, under-transparent plumbing franchise with high capital requirement, no revenue disclosure, and modest growth trajectory — suitable only for franchisees willing to conduct extensive validation due to missing financial benchmarks.

Score breakdown · what drove the 44 / 100 rating

  1. 01MEDNo Item 19 (average unit volumes) disclosed — impossible to assess ROI or payback period against $159k-$327k investment
  2. 02MEDSmall system (54 units) with modest 13.6% YoY growth — limited scale, higher operational risk, reduced support infrastructure
  3. 03MINORHigh initial investment ($54.5k franchise fee + $159k-$327k total) relative to system size and transparency
  4. 04MED4-6% royalty on undisclosed revenues creates earnings uncertainty — franchisees cannot benchmark profitability
  5. 05HIGHNo 'going concern' status suggests potential franchisor stability questions or recent reorganization

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Service Area
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Texas

Item 11

Training & Operations

Classroom training
36 hrs
On-the-job training
4 hrs
POS system
QuickBooks Online
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

62 numbers

Locked
(317) 932-••••
CNG, LLC Indianapolis,
IN
(469) 998-••••
MCG Development LLC Greenville,
TX
(954) 289-••••
Florida Plumbing and Air Condition Inc. Pompano Beach,
FL

One-time purchase · CSV download · Validation questions included

FDD download

1-800-Plumber +Air · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above